Privacy Policy
Effective Date: 25 June, 2025
1. Introduction
Welcome to Uproll ("we," "us," "our"). This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you use our services, which include our website (uproll.co) and any related services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
a) Information You Provide Directly:
- Creator Account Information: When a Creator registers for an account, we collect your name, email address, and authentication credentials (such as from a social login provider like Google, or a password).
- Payout Information: To process payouts, we collect necessary payment details, such as mobile money account information.
- Communications: When you contact us for support or other inquiries, we collect your name, email address, and the content of your communications.
b) Information Collected Automatically During Your Use of the Service:
- Entrant Information: When an end-user ("Entrant") participates in an Uproll, we collect their mobile phone number and a transaction ID from the mobile money provider to validate their entry.
- Log and Usage Data: We automatically log information about your interactions with our Service, such as your IP address, browser type, device information, pages visited, and the dates and times of your visits.
- Cookies and Similar Technologies: We use cookies and similar technologies to operate and improve our Service. For more details, please see the Cookie Policy in our Terms of Service.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide and Maintain the Service: To operate our platform, process transactions, manage accounts, and fulfill our core functions.
- To Improve and Personalize the Service: To understand how our users interact with the platform, to gather feedback, and to personalize your experience.
- To Develop New Products: To use anonymized and aggregated data to analyze trends and build new tools and features.
- For Communication: To send you administrative updates, security alerts, and support messages.
- For Safety and Security: To detect and prevent fraud, abuse, and other harmful activities.
- For Legal Compliance: To comply with our legal obligations and to enforce our Terms of Service.
4. How and Why We Share Your Information
We do not sell your personal data. We share it only in the following limited circumstances:
- With Creators: When an Entrant wins, their partially redacted phone number (e.g., 077...123) is shared with the Creator for prize fulfillment and public announcement. We also provide Creators with analytics on their dashboard, which may include partially redacted phone numbers of their "Top Supporters" to help them understand and engage with their community.
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as cloud hosting (Convex & Vercel), payment processing, and analytics. They are contractually bound to protect your data and only use it for the services we request.
- Business Transfers: If we are involved in a merger, acquisition, financing due diligence, reorganization, or sale of all or a portion of our assets, your information may be sold or transferred as part of that transaction. We will notify you of any such deal and outline your choices.
- Legal Requirements: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or prevent fraud.
5. Data Retention
We retain your personal data for as long as you have an active account with us or as long as is necessary to provide the Service. We may also retain data to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your Data Rights and Choices
Subject to local law, you have the right to: Access the personal data we hold about you, Rectify any inaccurate information, Erase your personal data, Restrict or Object to our processing of your data, and Data Portability (request a copy of your data in a machine-readable format).
Creators can manage some of their information through their account dashboard. To exercise any of these rights, please contact us at legal@uproll.co.
7. Security
We implement robust technical and organizational measures, including data encryption, to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Our Service is hosted on global cloud infrastructure. By using UpRoll, you acknowledge that your personal data may be transferred to, and processed in, countries outside of your own, such as the United States, where data protection laws may differ. We take steps to ensure your data is treated securely and in accordance with this Privacy Policy.
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have, we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Effective Date."
11. Contact Us
For any questions or concerns about this policy, please contact us at:
legal@uproll.co
90 Kanjokya Street,
Kampala, Uganda